Last Updated: 13.08.2024

Welcome to Creative Joana! This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, creativejoana.pt (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in various ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, delivery address, email address, and phone number, that you voluntarily provide to us when you register on the Site or participate in various Site-related activities, such as online chat and message boards.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services on the Site.
• Derivative Data: Information that our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.

2. Use of Your Information

We may use the information we collect from you in the following ways:

• To facilitate your transactions and orders, including processing your payments.
• To manage your account and provide customer support.
• To send information about your order, shipping, and delivery.
• To improve our site and services by analyzing how you interact with the Site.
• To communicate promotions, offers, and other information that may be of interest to you.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the disclosure is necessary or appropriate to protect the rights, property, or safety of Creative Joana, our customers, or others.
• Business Transfers: In the event of a merger, sale of assets, financing, or acquisition of all or part of our business, we may share your information with the involved entities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate information.
• Request the deletion of your personal information.
• Object to the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Creative Joana
Email: [email protected]