At creativejoana.pt, we take your privacy and the protection of your personal data very seriously. This page aims to explain how we collect, use, and protect the personal information you provide when visiting our site and making purchases with us.

Data Collection

When you visit our site or make a purchase, we may collect the following information:

• Personal Information: Such as your name, address, email, phone number, and payment information. This information is necessary to process your orders and ensure that products are delivered correctly.
• Browsing Information: Including your IP address, browser type, pages visited, and time spent on our site. This information helps us improve user experience and optimize our services.
• Cookies: We use cookies to personalize your experience on our site, store your preferences, and track your interactions. You can manage or disable cookies directly in your browser settings.

Use of Data

The information collected is used to:

• Order Processing: Ensure your order is processed and delivered correctly.
• Communication: Contact you about your order, updates, promotions, and special offers, if you have opted to receive them.
• Service Improvement: Analyze how our customers use the site to improve our products, services, and user experience.
• Security: Protect both you and our company against fraud and other malicious activities.

Data Sharing

Arraial Empolgante Unipessoal Lda does not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Companies that help us process payments, deliver products, and provide customer support. These partners are subject to confidentiality obligations and may only use your information for the purposes specified by us.
• Legal Authorities: In cases where required by law or to protect our rights, property, or the safety of our customers and employees.

Data Security

We have implemented strict measures to ensure the security of your personal data. This includes using SSL encryption to protect information transmitted through our site and implementing security policies to prevent unauthorized access to our systems.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request Correction of any incorrect or incomplete information.
• Request Deletion of your personal data, except where it is necessary to retain such information to comply with legal or contractual obligations.
• Object to the processing of your personal data in certain circumstances.

Contact

If you have any questions or concerns about how we handle your data protection, or if you wish to exercise your data protection rights, please contact us:

Arraial Empolgante Unipessoal Lda
NIF 517855291
Email: [email protected]